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We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

 

Trustpilot is at a very exciting stage in our journey, and we’d like you to join us at this pivotal moment as we enter a new period of growth with a renewed strategic direction. The Marketing Manager is a critical role in helping us achieve our aspirations and vision to create an independent currency of trust in our key markets. 

 

You will be a key member of the Regional Marketing team, and will ensure:

 

1. Brand awareness and growth by creating and maintaining the marketing investment and customer narrative in the market you represent. 

2. Strategies that attract customers and build revenue at scale, working closely with global Marketing teams.

3. Omni-channel programs and campaigns targeting our customers and prospects and working with our Commercial partners to optimize conversion.  

4. Expertise in market nuances and local insight, being natives in the markets we represent. 

5. The full marketing mix in each market fulfilling the plans and opportunities for that market and a consistent brand narrative.  

 

In your role, you will:

 

1. Own and deliver multi-channel demand generation campaigns with a significant focus on brand positioning and ROI - including email, events, digital and content.

2. Work closely with local sales and partner functions to align on goals and maximize the effectiveness of campaigns.

3. Write copy for web, paid digital, email and others.

4. Take full responsibility for each of your campaigns; delivering on time and on budget, with clear ROI or other metrics.

5. Evaluate these programs and report on campaign performance.

6. Coordinate with other marketing departments, including brand, content, comms and digital, to bring cohesion and consistency to every campaign. 

 

We are looking for people with:

 

1. 3+ years proven experience of building and executing B2B campaigns in a SAAS business - with demonstrable strong ROI.

2. Effective verbal and written communication skills - proven copywriting skills a must. 

3. Hands-on knowledge of a marketing automation platform (ideally Hubspot) and CRM System (ideally Salesforce).

4. The ability to work on both strategic and tactical levels, within a global marketing organisation.

5. Great organisational & time-management skills with the ability to handle multiple tasks.

6. Solid stakeholder management skills and the ability to influence others - regardless of seniority or department.

 

We are:

 

We are a really close-knit team, spanning London, New York and Melbourne. We value teamwork very highly, and everyone is really happy to roll their sleeves up and help out whenever it’s needed. We are looking for someone like-minded to join our team. 

 

We work from a central program plan, which everyone is able (and encouraged!) to feed into, but we also have the autonomy to suggest and deliver on our own campaigns that fit into these wider objectives. The breadth of responsibilities in the marketing team means that no one day is the same - perfect for restless marketers who are always looking for a challenge!

 

We offer:

 

1. A mission driven culture that’s tackling one of the most critical issues of our times 

2. The chance to be a part of an exciting global growth journey 

3. The opportunity to help build a brand that defines the times in which we live 

4. An international, fast-paced, diverse and fun working environment 

5. Competitive salary, bonus and extensive benefits 

6. A vibrant culture that you will find replicated across our Global offices 

 

#LI-HYBRID

 

#LI-JN1

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