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Location: US Locations Only; 100% Remote

Hi! We’re PocketSuite!

PocketSuite is a YC-backed mobile platform for service businesses – fitness trainers, home cleaners, dog walkers, hair stylists, estheticians, therapists, life coaches, etc. – helping them monetize their calendar. PocketSuite empowers the U.S. market of 20 million service professionals generating $800 billion in sales with a mobile cloud solution for running their business. Thousands of businesses run on and over 500,000 clients book and pay their Pros on PocketSuite today and we’re growing fast.

PocketSuite lets any small business owner run their business entirely over text. On average our customers are paid in under 24 hours, grow income by 30% within a few months of joining PocketSuite, and spend fewer hours per day on scheduling and payment collection after switching to PocketSuite. From calendar sync to appointment confirmation to contract e-signatures to text message auto-reminders, PocketSuite is an all in one app for solopreneurs to run their business.

PocketSuite is entirely remote. Wherever you are in the country, if you have the skills and passion, we encourage you to apply.

Our Values ⚖️

We don’t just think of this as a job. In our spare time, this is what we do and who we are. Our obsession with small business, fintech, smart growth, and cool apps is a 24/7 thing.

We believe only three things matter as we build out our business: building a great product, delivering awesome customer service, and a killer instinct for activating and engaging new users… which leads us to:

Who are we looking for? 😎

We are in a trust business. Small business owners are most likely to sign up and run their business through PocketSuite when a trusted friend or business source recommends the app. 

We are looking for a Marketing Coordinator to help us drive community engagement on social media. This personal will also be instrumental in a major SEO project across multiple verticals. In addition, this person will help with the social media content pipeline across industries and research initiatives. 

The ideal candidate will be conversant in multiple social media channels including Youtube, Instagram, Facebook and TikTok. Some experience with SEO projects is also a big plus.

What will you be doing? 💻

1. Social Media Community Engagement
2. SEO optimization and backlink project management
3. Assist with Social Media Content Pipeline 
4. Research and create lists of relevant influencers in strategic industries
5. Organize and report on project goals and results 
6. Collaborate with other teams, like marketing, media, and customer service to ensure brand consistency and responsiveness to community engagement
7. Work with Marketing Team to set specific objectives and track performance
8. Collaborate with other teams, like marketing, product, and customer service to ensure brand consistency and responsiveness to community engagement
9. Communicate with followers, respond to queries in a timely manner and monitor customer reviews
10. Strategize creative new ways to incentivize new influencers and create impact

Are there any requirements?

1. Bachelor’s degree
2. Strong problem solving skills
3. Project management abilities
4. Witty, creative, compelling writer
5. Ability to source and provide feedback on creative content (text, image and video)
6. 1+ years experience as a community engagement, growth hacker, onboarding specialist, or content creator
7. 1+ years experience in Social Media; influencer marketing
8. Experience marketing SaaS tools, apps, and startups [a plus]
9. Most people you’ve worked with would put you in their top 5
10. Looking for an “ALL IN” team and workplace culture
11. Communications and/or Marketing background [a plus]
12. Social Media experience [a plus]

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