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MedArrive is a fast-paced and fast-growing start up on a simple mission: Improving people's lives by bringing more humanity to healthcare. Our enemy is an often soulless, transactional healthcare system that’s increasingly engineering the vital human touch away from the experience - and often hard to access.

 

We are looking for an analytical, hands-on marketing operations specialist with a passion for data-driven problem solving, and preferably a background in healthcare startups or consumer industries. 

 

Overview:

 

Are you someone who loves solving problems, has a thirst for building campaigns from scratch, and thrives in project management? If your head is nodding yes, then this position might be for you. As a Marketing Operations Specialist, you should think of yourself as one of the founding builders of MedArrive’s marketing automation platform. Reporting to the Head of Patient Engagement, you’ll be the second hire supporting patient engagement. In order to hit the ground running, you’ll need to be versed with marketing analytics, email marketing, print production, marketing automation, and some digital marketing. 

 

What you’ll do:

 

1. Work cross functionally, with the Technology and Data teams to develop systems for marketing analytics, tracking, and reporting via Looker
2. Build multi-channel marketing automation journeys to support B2B2C patient enrollment campaigns via Iterable
3. Monitor campaigns for optimization, improvements, and adjustments
4. Build out A/B testing plans with Head of Patient Engagement and Data teams
5. Handle print production management via marketing automation processes and list management
6. Support with building email marketing campaigns and landing pages with tracking
7. Sets up and manages SMS marketing automation
8. Ensures all communications are HIPAA compliant and maintains data security

 

You are:

 

1. Entrepreneurial. You love a good chase and will drive results to see MedArrive succeed knowing you played a crucial role in supporting the build of the marketing and engagement department. 
2. A Problem Solver. You've solved ambiguous and analytically complex problems, and are always looking for a new challenge.
3. Process-oriented. You have exceptional organizational skills and enjoy building scalable operational processes. If it happens twice, you should build a process for it.
4. Critical Thinker. You understand …. Nevermind 

 

You have:

 

1. Bachelor’s degree in Marketing, Business, or Computer Science preferred or equivalent experience
2. 2 - 4 years of experience supporting Marketing and Engagement operations 
3. Experience working in healthcare startups or similar industries preferred
4. Experience using marketing automation tools and products like Iterable, Hubspot, or Salesforce Marketing Cloud
5. Experience with SQL, Looker, HTML, and Google Analytics preferred
6. Strong understanding of the marketing funnel, tracking, and analytics
7. Not afraid to ask questions and voice opinions through direct communication
8. Sports mindset to drive results in speedy and efficient ways
9. Keen eye for details and seeing the big picture
10. Team player, humble, and is passionate about improving the health of our patients

 

More about us

 

MedArrive exists to expand access to care, drive efficiency, and reduce healthcare expenses. We enable healthcare payers and providers to seamlessly extend care services into the home, unlocking access to high-quality healthcare for more people at a fraction of the cost.

 

Our logistics and care management platform allows providers and payers to bridge the virtual care gap, integrating physician-led telemedicine with in-person care from EMS professionals, Nurses, Community Health Workers, Phlebotomists, and more. As a result, patients can access trusted medical expertise from their homes' comfort and safety without interruption to the continuity of care, ultimately resulting in better patient outcomes, a better-utilized healthcare workforce, and significant cost savings for patients and providers alike.

 

MedArrive has more than 50k highly-skilled "Field Providers'' including EMS professionals in its national network, and services span dozens of clinical use cases, including complex condition monitoring, transitional care and readmission prevention, vaccinations and immunizations, medication administration and much more.

 

MedArrive is a proud Equal Opportunity Employer – we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.

 

We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

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