| Marketing & Comms
LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.
You’ll be successful at LivePerson if you are excited to build something from the ground up.
The COVID-19 pandemic has caused massive shifts in the way that consumers think about healthcare. Once willing to improve their daily routines and seek care from a doctor for every illness, ailment, or injury, patients have realized that healthcare can (and should) be delivered on their own terms, in the comfort of their own homes. In particular, testing – the entry point to understanding your health – has been revolutionized into a consumer-facing business. People have realized that they can cut out the overly-complex, expensive medical system by applying new delivery modalities for testing. By doing this, every person can understand what’s happening within their bodies and own their own health.
At its core, LivePerson is a business built on empowering consumers and helping them manage their most important intents. This is why LivePerson has teamed up with the owner of numerous healthcare diagnostics and clinical laboratory businesses to launch a digital, AI-powered joint venture to improve the testing space.
We’ll build the consumer marketplace for testing and screening services to shift care to the home, create standards that improve the experience, and bring resources directly to the consumer. Through the latest technology, clinical engines that identify a person’s likely testing needs, and simple tie-ins to clinical support, the new venture is poised to transform how every American receives diagnostic care.
to lead the growth of our startup business in the healthcare industry. The
will be the keeper of our
and make sure we’re reaching partners (consumers, ) in their digital lives. You have a understanding of marketing and who will help build and managing our community on new platforms, specifically Instagram, LinkedIn and TikTok. The Sr. Social Media Manager must be familiar with video content creation and distribution, including a emphasis on TikTok and short-form videos. You will play an important part in helping join our users as part of a community, sharing stories, tips, tricks and beyond. Also, you will work as part of a tight-knit Communications team, cross-promoting PR,, awards and other content on our owned channels.
Through collaboration, agency partnership, and management of inputs from team members, this organized, creative team member will help promote growth and engagement across our corporate social media channels and help foster employee advocacy.
We’re looking for a thoughtful, compassionate, and a social media marketing professional and a experience engaging with communities online and showcasing value through analytics. The new Social Media Marketing Manager will keep projects on track, and facilitate fresh content that helps engage conversation around stories and news that matters to the targeted audience. We are a growing team of communications and marketing professionals focused on challenging traditional thinking and contributing in a crucial way to the business of building a better internet.
Why you’ll love working here:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, drive the last mile delivery,help colleagues, and own their work. These company values guide our continued, holistic growth as individuals, as teams, and as a global organization.
Belonging at LivePerson
At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. . All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
That's all for now.