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Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

 

Human Interest is looking for a strategic-minded marketing operations specialist to help build and maintain our marketing automation, email build and deployment, audience segmentation, and marketing technology stack. Automation plays a crucial role in compounding the efficacy of our marketing, sales development, customer success, and onboarding teams.

 

Reporting to the Head of Growth Operations, the Marketing Operations Specialist will support marketing. This role sits within the broader Revenue organization and will work closely with the Growth Marketing, Brand & Content, Product Marketing, Product Design, Data, Revenue Operations, and various product teams to power bookings and revenue growth at Human Interest.

 

What you get to do every day

 

1. Manage marketing and operational (transactional) email requests (audience, build, test, deploy)
2. Manage marketing automation audiences across platforms, including but not limited to Marketing Automation, CRM and product database
3. Partner with Sales Development, Customer Support, and the broader revenue team to support and build email sequences in our Sales Engagement platform (SEP)
4. Administer our marketing automation system—ensure access and quality controls, as well as data integrity
5. Partner closely with Lifecycle Marketing to design & execute lead nurture programs
6. Find strategic ways to leverage automation and create efficiency wherever possible
7. Find creative technical solutions to unique problems to help streamline work for internal stakeholders which will in turn make the customer experience better.    

 

What you bring to the role

 

1. 1-3 years of marketing operations, or revenue operations experience
2. 2 year marketing automation platform experience, HubSpot preferred
3. Experience with A/B testing frameworks in both email and user interfaces to drive business outcomes
4. Eagerness to learn and grow, as well as develop cross-departmental relationships
5. Passion for all things MarTech
6. Bachelor's degree is preferred but not required

 

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

 

Why you will love working at Human Interest

 

 

 

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

 

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

 

1. Customer obsession
2. Long-term orientation
3. Autonomous and accountable teams
4. An escalating bar for talent and performance 
5. Fundamental optimism 

 

Read more

 

Compensation - The salary range target for the role seniority described in this job description is $54,000 - $75,000. Final offer amounts depend on multiple factors including candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

 

Benefits -

 

1. A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
2. Top-of-the-line health plans, as well as dental and vision insurance
3. Generous PTO and parental leave policies
4. Lyra - Enhanced Mental Heath Support for Employees and dependents  
5. Carrot - Fertility healthcare and family forming benefits
6. Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
7. Monthly work-from-home stipend; annual wellness stipend
8. Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
9. Fun online and regional events and celebrations and department and company offsites
10. The vast majority of our positions can be 100% remote

 

About Human Interest:

 

We’re a high-growth, Series D-funded company that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we’ve raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

 

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

 

Human Interest employees must adhere to the Company’s security policies and Code of Ethics.

 

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

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